We are confident the quality of our products will meet, if not exceed your expectations. We stand behind our products 100% by offering the best guarantee in the industry. If you are not completely satisfied with any of our products, simply return the unused items within 90 days for a full refund by following the instructions below:
1) Request a Returned Merchandise Authorization (RMA) form by contacting our Return Department at 408.541.1393 or email@applied-dental.com.
Be sure to indicate your invoice number, the name or item number of the product(s) that you would like to return, you name and contact information,
and the reason for the return on the RMA form.
2) If the return is the result of an error by Applied Dental, Inc, we will send you a prepaid mailing label for the return of
the merchandise. In all other cases, please send the merchandise you would like to return using a trackable shipping service (UPS, FedEx, or
registered mail within the US). You are responsible for all shipping and insurance costs of returning the products to Applied Dental Inc, and
we will not reimburse you or compensate you for any such costs.
3) Please return all unused items in the condition you received them and in the the original packaging. Be certain to include
your RMA form and a copy of the invoice along with the returned product(s).
4) Once your return is received and inspected by our warehouse staffs, we will process your refund (usually within 3 business days upon receipt). No
shipping & handling charges will be refunded. Purchases over 90 days are not subjected to return or refund. If you would like to order another item in place
of the returned product, you will need to submit a completely new order either online or by phone.